Online payments for the
City of Troup Utilities or
Court Fines
Make Payments NOW!
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Go to www.GovPayNOW.com

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Pay Utilities, PLC 6597
Must enter utility account number

Pay Fines & Fees, PLC 6598
Must enter ticket & docket number

Internet Service Fee: 3.5% (Minimum $3.50)

Pay Property Taxes

Notice

Request for Disclosure of Information
City of Troup Utility Billing Department

Information in your City of Troup Utility Billing Department customer account record, including information regarding customer usage, services and billing, including amount billed or collected for utility usage, is generally excepted from disclosure under Texas Government Code, Chapter 552 (Public Information Act).* However, the Texas Utilities Code, Chapter 182 (Rights of Utilities Customers) provides that a customer of a government-operated utility may request that the government-operated utility disclose personal information in a customer’s account record, including the customer’s address, or any information relating to the volume or units of utility usage or the amounts billed to or collected from the individual for utility usage. Additionally, a customer or a representative of the customer may receive information excepted form disclosure if the information directly relates to utility service provided to the customer and is not otherwise confidential by law.
To download the form to PERMIT THE RELEASE OF YOUR PERSONAL INFORMATION IN YOUR WATER ACCOUNT RECORD click here. If you want to permit the release of your information, the form must be completed and delivered to Troup City Hall at 106 East Duval, Troup, Texas or mailed to City of Troup, PO Box 637, Troup, Texas 75789.
Not completing the form will allow your personal information on your City of Troup utility bill to remain confidential.

* Confidentiality under Chapter 182 does not prohibit a government-operated utility from disclosing personal information in a customer’s account record to: (1) an official or employee of the state, a political subdivision of the state or the United States acting in an official capacity; (2) an employee of a utility acting in connection with the employee’s duties; (3) a consumer reporting agency; (4) a contractor or subcontractor approved by and providing services to the utility, the state, a political subdivision of the state or the United States; (5) a person for whom the customer has contractually waived confidentiality for personal information; or (6) another entity that provides water, wastewater, sewer, gas garbage, electricity or drainage service for compensation.