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Utilities and Public Works

Troup's Public Works and Utilities Department oversees the water and sewer system as well as parks, cemeteries and streets.
The public works Director is John Odom. The telephone number is 903.842.3128, extension 14, and the Emergency and After Hours number is 903.570.4613.


The City of Troup operates the City of Troup Public Water Supply, ID number TX 2120003. Troup operates two water wells with a tested flow rate of 525 gallons per minute and 510 gallons per minutes, respectively. To comply  with Environmental Protection Agency and Texas Commission on Environmental Quality regulations, the City of Troup treats its water with a combination of Chlorine and Liquid Ammonium Sulfate (LAS). This combination is called Chloramine. Chloramines are disinfectants used to treat drinking water. Chloramines are most commonly formed when ammonia is added to chlorine to treat drinking water. Chloramines provide longer-lasting disinfection as the water moves through pipes to consumers. This type of disinfection is known as secondary disinfection.

Based on TCEQ requirements, the City of Troup Public Water System is required to have two licensed operators. Troup's two licensed operators are Troup's Public Works Director, John Odom, who hold a Class C Water Operator license and a contracted operator, Bryan Johnson, who holds a Class A Operator license. There are relatively few Class A Water Operators in the State of Texas. The licensed operators are the City of Troup's Public Water Supply customers' assurance that Troup's water system meets the requirements of the Texas Commission on Environmental Quality (TCEQ) and federal Environmental Protection Agency (EPA).

The City of Troup has three water storage facilities, one at each well site and one elevated storage tank. One has a capacity of 250,000 gallons, the second has a capacity of 225,000 gallons and the elevated storage tank has a capacity of 250,000 gallons, making Troup's total water storage capacity 725,000 gallons of water

The City of Troup does not have a water testing laboratory. All contaminant testing and bacteriological testing of Troup's Public Water Supply System is conducted by third party laboratories.

Testing for contaminants in the Troup Public Water System is conducted by laboratories contracted by the Texas Commission on Environmental Quality.

The Texas Commission on Environmental Quality (TCEQ) requires public water systems in Texas to test their water for 102 contaminants. The TCEQ also conducts routine water sampling in cities and utilities through an independent laboratory to confirm water quality compliance with state and federal standards. The results are reported in an Annual Drinking Water Quality Report (Consumer Confidence Report), which includes information on lead in drinking water and testing methods. The report also notifies customers if water test samples exceed the maximum contaminant level for contaminants that pose a public health risk.

Bacteriological testing of the City of Troup Public Water System is performed by the Northeast Texas Public Health District.

If you have concerns about the City of Troup Public Water System and water quality, you may call the Tyler Regional Office of the TCEQ at 903-535-5100. You may also email the TCEQ at pdws@tceq.texas.gov. You access their Public Drinking Water website by clicking the link.

Annually, by July 1, the City of Troup mails a copy the Consumer Quality Report to each water customer in Troup who receives a water bill. This report is our Annual Drinking Water Quality Report and is derived from data collected by the Texas Commission on Environmental Quality as they test Troup's water supply for contaminants.

View and Download Current Annual Drinking Water Quality Report (2022)
CONSUMER CONFIDENCE REPORT

View and Download Previous Years Annual Drinking Water Quality Reports
Consumer Confidence Reports

2021
2020
2019
2018
2017
2016
2015
2014
2013
2012


TEXAS DRINKING WATER WATCH
Click here and enter 2120003 to see complete TCEQ Information
on the City of Troup Pubic Water Supply System 2120003

The above link will provide you with any Drinking Water Violations noted by TCEQ
and testing results as well as other information about
the City of Troup Public Water Supply System


FORMS AND INFORMATION

Utility Billing Information Sheet
City of Troup Water Service Agreement
Water and Sewer Rates Effective with January 2024 Billing
Bank Draft Form
Form to Receive Credit for Bank Draft and Emailed Bills


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